The short version
AB-620 gives you 120 minutes. You need a scaled score of 700 on a scale of 1 to 1,000. Microsoft does not publish the number of questions, and the exam is proctored through Pearson VUE. If you fail, you can retake it after 24 hours. This page collects what Microsoft states, and where Microsoft is silent, it says so.
Time and number of questions
Microsoft’s certification page for AB-620 says you have 120 minutes to complete the exam and that it may include interactive components. Microsoft’s general exam-experience page lists 120 minutes of exam time and 140 minutes of seat time for associate exams that may contain labs. Seat time includes reading the instructions, accepting the candidate agreement, and leaving comments afterward. A sensible plan is to keep about two and a half hours free.
Microsoft does not publish a question count for AB-620. The only general statement is that most Microsoft certification exams contain 40 to 60 questions, and that the number can vary and can change over time. Treat any exact number you see on a forum as a rumor.
Question types
Microsoft says it does not identify specific question formats before the exam. What it does offer is an exam sandbox that lets you try the interface and the kinds of items that can appear: multiple choice, drag and drop, hot area, build list, active screen, case studies, and labs. Because AB-620 may include interactive components, spend ten minutes in the sandbox so that nothing about the interface is new on exam day. Our exam question types guide explains how to approach each format.
Delivery
The exam is proctored, and you schedule it through Pearson VUE from the exam listing on Microsoft Learn. Microsoft recommends registering with a personal Microsoft account rather than a work or school account, because exam records tied to an organizational account are lost if you leave the organization. Check the options offered at booking time for where you can sit the exam. The price depends on the country or region where it is proctored, so look it up when you schedule.
Languages
Microsoft lists 13 languages: English, Arabic (Saudi Arabia), Chinese (Simplified), Chinese (Traditional), French, German, Indonesian (Indonesia), Italian, Japanese, Korean, Portuguese (Brazil), Russian, and Spanish. Localized versions are updated about eight weeks after the English version. If the exam is not available in your preferred language, you can request an additional 30 minutes.
Breaks and reference material
Microsoft builds five minutes of break time into the exam time and removed questions to make room for it. You can take as many breaks as you like, but the clock keeps running, and you cannot go back to questions you saw before the break. You cannot take a break in the middle of a lab or within a problem-solution question set.
Microsoft also says you can open Microsoft Learn inside associate and expert exams. You get no extra time, the timer keeps running, and Q&A, practice assessments, and your profile are not reachable. Microsoft says this is meant for looking up a detail, not for answering every question. Confirm the details on the intro screens of your exam.
Scoring
Technical exams are scored on a scale of 1 to 1,000, and 700 passes. Because it is a scaled score, 700 does not equal 70 percent of the points. Microsoft explains that easier sets of questions require more points to pass and harder sets require fewer.
- Multi-part questions usually give one point per correct component, so partial credit is possible.
- There is no penalty for guessing, so answer everything.
- Some questions may be unscored items used to gather data. You will not know which, so treat every question as scored.
For most exams you see a result within minutes. Exams with labs take about 30 minutes to score. The score report shows an overall number, pass or fail, and a bar chart per skill area. It does not show a number per section, and Microsoft does not tell you which questions you missed.
Retakes
- If you do not pass, you can retake after 24 hours.
- Later attempts need a 14-day wait.
- You cannot take the same exam more than five times in 12 months from your first attempt.
- You pay for each attempt where a fee applies.
- A passed exam cannot be retaken unless the certification has expired.
Microsoft may waive the wait only for internet or equipment failures that produced a Pearson VUE case number.
Renewal
Microsoft states that associate certifications expire annually. You renew through a free, unproctored, open-book assessment on Microsoft Learn during a six-month window before the expiration date. Passing extends the certification by one year from the expiration date. You can retake the renewal assessment as often as needed before it expires.
More guides for AB-620
- AB-620 Domains Explained With Weightings
- AB-620 Sample Questions With Answers
- Is AB-620 Hard? An Honest Difficulty Check
- AB-620 Prerequisites and Skills Self-Check
- AB-620 Renewal and Retakes Explained
- Is AB-620 Worth It? An Honest Look
- AB-620 Cheat Sheet: Key Facts to Review
- AB-620 vs AI-103: Which Exam First?
- Agentforce Specialist vs AB-620: Which First?
- AB-100 vs AB-620: Which Exam First?
Next step
Now that you know the rules, the study plan shows how to spend your weeks. When you want timed practice, try our AB-620 practice tests. For the day itself, read our exam day guide. The vendor’s skill list is in the AB-620 study guide.
Frequently asked questions
How many questions are on AB-620?
Microsoft does not publish it for this exam. The general range for Microsoft exams is 40 to 60 questions.
Is 700 the same as 70 percent?
No. It is a scaled score, and the points needed depend on the difficulty of the set you receive.
Can I use Microsoft Learn during the exam?
Microsoft says yes for associate exams, with no extra time. Check your exam’s intro screens.